Yesterday I returned to the Aboriginal
lady's house and asked her if anyone else had used her computer to
rack up the excessively large bill from her ISP. She assured me
that she was the only person to use it and the computer was
disconnected and moved to another room a month before the last two
billing periods. She showed me a diary she keeps which told of
disconnecting and moving the computer into storage.
I suggested she ring the service
provider and explain that to them and if they would not come to the
party she would offer to make a Statutory Declaration stating the
facts. She later rang the provider and was transferred to India
and talked with Optus Billing. They immediately offered to cut the
bill in half. It would seem that the Statdec had worked. I would
have demanded the entire bill less the contracted service fee of
$14.80 be wiped, but she accepted their offer. She is relieved and I
have helped as much as I could.
I felt somewhat obliged to help more
than I usually do with most people I give a machine to, as Joan and I
knew her late husband when we taught in Papua New Guinea.
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